National Private Lending
Legal

Privacy Policy

Last updated: May 4, 2026

1. Introduction

National Private Lending ("NPL," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit nationalprivatelending.com, submit a financing inquiry, or communicate with us by phone, email, or SMS/text message.

2. Information We Collect

We collect information you provide directly, including:

  • Contact details: name, email address, phone number, and mailing address.
  • Loan and project information: loan type, property type, loan amount, property address, state, and a description of your scenario.
  • Communication content: messages you send via our forms, email, phone, or SMS.
  • Technical data: IP address, browser type, device identifiers, and usage data collected automatically through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

  • Evaluate, process, and respond to financing inquiries.
  • Communicate with you about your loan scenario, including follow-up calls, emails, and SMS messages you have consented to receive.
  • Provide customer service, account updates, and transactional notifications.
  • Comply with legal, regulatory, and underwriting obligations.
  • Improve our website, marketing, and service offerings.

4. SMS / Text Messaging (A2P 10DLC)

When you provide your mobile phone number and opt in to receive SMS messages from National Private Lending, you consent to receive recurring text messages related to your loan inquiry, application status, document requests, scheduling, and account updates.

  • Consent: SMS consent is collected through our web forms, written agreements, or verbal confirmation. Consent is not a condition of any purchase or loan approval.
  • Message frequency: Frequency varies based on your interaction with us.
  • Message and data rates: Standard message and data rates may apply per your mobile carrier plan.
  • Opt-out: Reply STOP at any time to unsubscribe. Reply HELP for assistance, or contact us at 800-805-8209.
  • No sharing for marketing: Mobile phone numbers and SMS opt-in data are never sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. This restriction also applies to all categories of personal information we collect through SMS programs.
  • Supported carriers: Carriers are not liable for delayed or undelivered messages.

5. How We Share Information

We may share your information only as necessary to provide our services and operate our business, including with:

  • Capital providers, lenders, and underwriters evaluating your financing request.
  • Service providers that help us operate our website, communications, CRM, and back-office functions, under confidentiality obligations.
  • Government authorities, regulators, or other parties when required by law, subpoena, or to protect our legal rights.

We do not sell your personal information, and we do not share mobile opt-in data or SMS content with third parties for marketing purposes.

6. Data Retention & Security

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information; no method of transmission over the internet is 100% secure.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information, and to withdraw consent for marketing communications at any time. To exercise these rights, call 800-805-8209 or visit nationalprivatelending.com.

8. Children's Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated through our website or by other reasonable means.

10. Contact Us

Questions about this Privacy Policy or our SMS program? Contact us at:

National Private Lending
Phone: 800-805-8209
Web: nationalprivatelending.com

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